Privacy Policy.
Your privacy matters to us. This policy explains how WorkFlow Automation Network ("WFAN", "we", "us") collects, uses and protects your information.
1. Information We Collect
Information you provide
- Contact information (name, email address, phone number)
- Company information and business details
- Project requirements and specifications
- Communications with our team
Information collected automatically
- Website usage data and analytics
- IP address and browser information
- Cookies and similar technologies
- Device and connection information
2. How We Use Your Information
- Provide and improve our automation services
- Communicate with you about projects and services
- Respond to your enquiries and support requests
- Send relevant updates and marketing communications (with consent)
- Analyse website usage to improve user experience
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade or rent your personal information. We may share your information only in these circumstances:
- Service providers: trusted partners who assist in delivering our services
- Legal requirements: when required by law or to protect our rights
- Business transfers: in case of merger, acquisition or sale of assets
- With consent: when you explicitly agree to share information
4. Data Security
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure hosting and infrastructure
5. Your Rights
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability and transfer
- Object to processing in certain circumstances
6. Cookies and Tracking
We use cookies and similar technologies to improve website functionality, analyse traffic and remember your preferences. You can control cookies through your browser settings, though this may affect website functionality.
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements. When information is no longer needed, we securely delete or anonymise it.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we have, we will delete it promptly.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place in accordance with this policy and applicable laws.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes become effective constitutes acceptance.
11. Contact Us
Email: hello@workflowautomationnetwork.com.au